Metabase

Dashboard for It Ticket Dashboard

A dashboard for IT ticketing metrics ensures that teams can monitor progress of bug fixes, issue resolution, and customer satisfaction.

Dashboards for It Ticket Dashboard

Metabase makes it easy for everyone to build a dashboard for It Ticket Dashboard.

What’s a It Ticket Dashboard dashboard?

A dashboard for IT ticketing metrics ensures that teams can monitor progress of bug fixes, issue resolution, and customer satisfaction. Get Started

Graphs of It Ticket Dashboard

Why build a dashboard for It Ticket Dashboard?

Sales per source graph

Everything in one place

Get everyone on the same page by collecting your most important metrics into a single view.

Sales per source graph

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Share your perspective

Take your data wherever it needs to go by embedding it in your internal wikis, websites, and content.

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Unlock exploration

Empower your team to measure their own progress and explore new paths to achieve their goals.

What should I track on my dashboard for It Ticket Dashboard?

Every team is different, but sometimes it helps to start with some examples. Here are our top 8 It Ticket Dashboard metrics to start tracking on your dashboards.

Top 8 IT ticket metrics

  • Security incidents
  • Ticket volume
  • Mean time to resolve
  • First response time
  • Resolution rate
  • Tickets completed
  • Customer satisfaction
  • Backlogs

How to use Metabase to build It Ticket Dashboard dashboards

types of databases

Step 1.

            Skip the custom quote

That's right, no sales calls necessary—just sign up, and get running in under 5 minutes.

types of databases

dashboard example

Step 2.

                Plugin your database

We connect to the most popular production databases and data warehouses.

dashboard example

Step 3.

            Build your  dashboards

Invite your team and start building dashboards—no SQL required.

Get started with Metabase

  • Free, no-commitment trial
  • Easy for everyone—no SQL required
  • Up and running in 5 minutes